General Shipping Information

Most packages are shipped from our Buffalo, NY warehouse.  Our main carrier is FedEx and occasionally UPS (only at MerchantOverstock.com's discretion.) Shipping and handling for all our items does include insurance. We are unable to ship outside the United States and Canada at the present time but look forward to doing so in the near future
  • Ground: 2-6 Business Days to lower 48 States
  • Ground Hawaii, Alaska, Puerto Rico: 6 Business Days
  • Next Day Air: Delivered Next Business day after package leaves our warehouse
  • 2-Day: Delivered 2 Business days after package leaves our warehouse
  • 3-Day Select: Delivered 3 Business days after package leaves our warehouse
  • FedEx Ground to Canada: 5-10 business days after package leaves our warehouse
  • FedEx International Priority to Canada: 1-2 business days after package leaves our warehouse

United States Shipping Information

SHIPPING AND HANDLING WITHIN THE LOWER 48 STATES

We offer free ground shipping on all www.MerchantOverstock.com orders over $77. Free shipping promotion cannot be combined with any other promotional codes. If you need your package shipped faster we do offer Express options (the free shipping promotion does not apply to Express services or wholesale orders).

We do not ship via USPS and cannot ship to any P.O. Box - PHYSICAL ADDRESSES ONLY.

Note about  APO, or FPO addresses. We cannot ship any order to an APO or FPO address. Any order being shipped to one will be canceled.

SHIPPING TIMEFRAMES
  • All Ground packages will be shipped within 3 business days after payment is received.
  • Express packages are shipped the next business day
  • You will receive tracking information from us after your package(s) have shipped

TRANSIT TIMES FOR GROUND SHIPMENTS



Business days are Monday thru Friday and exclude all holidays.
FedEx will make Saturday deliveries to residences only.

Refused packages or packages that fail to deliver will not be re-shipped at MerchantOverstock.com's expense.  Customers must contact MerchantOverstock.com to be advised of additional shipping charges.  This must occur within 10 business days of order placement.

SHIPPING TO HAWAII, ALASKA AND PUERTO RICO

Free Shipping Promotion and $7 Flat Rate Shipping Promotion does not apply to orders shipped to  Hawaii, Alaska, and Puerto Rico.  Both Ground and Express shipping options are available for residents of Alaska, Hawaii and Puerto Rico. Please refer to the chart above for Ground shipping transit times to Hawaii, Alaska and Puerto Rico.

Canada Shipping Information

SHIPPING QUESTIONS? Email us at sales@merchantoverstock.com or use the Live Help feature at the top of this page.